Windows Mobile Device Center does not open?
PDA Answers »Pocket PC Activesync »Windows Mobile Device Center does not open? |
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PJPG wrote at: 2007-02-11 17:10:59
Windows Mobile Device Center does not open? | |||
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Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, …pjpg |
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JasperM wrote at: 2007-02-11 20:32:59
Windows Mobile Device Center does not open? | |||
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On Feb 12, 7:11 am, PJPG <P... DeleteThis (~=~) discussions.microsoft.com wrote: Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, ...pjpg WMDC, I believe, should automatically start when you attached a mobile device. If it is not starting, it might be benficial to begin troubleshooting with the firewall settings. This can cause WMDC to not open properly. You will need all of the classic ActiveSync ports open. Outgoing UDP 5679 - Handshake Incoming TCP 990 - RAPI 999 - Status 5721 - DTPT Provides Network access to device connected through WMDC 5678/5679 - Legacy Replication 26675 - AirSync And the processes: C:\Windows\WindowsMobile\wmdc.exe C:\Windows\WindowsMobile\wmdHost.exe C:\Windows\WindowsMobile\wmdsyncman.dll That would be my first step. -JasperM |
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PJPG wrote at: 2007-02-12 00:49:00
Windows Mobile Device Center does not open? | |||
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Thanks, I've tried with my firewall disabled and it still doesn't open. "JasperM" wrote: On Feb 12, 7:11 am, PJPG <P....DeleteThis (~=~) discussions.microsoft.com wrote: Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, ...pjpg WMDC, I believe, should automatically start when you attached a mobile device. If it is not starting, it might be benficial to begin troubleshooting with the firewall settings. This can cause WMDC to not open properly. You will need all of the classic ActiveSync ports open. Outgoing UDP 5679 - Handshake Incoming TCP 990 - RAPI 999 - Status 5721 - DTPT Provides Network access to device connected through WMDC 5678/5679 - Legacy Replication 26675 - AirSync And the processes: C:\Windows\WindowsMobile\wmdc.exe C:\Windows\WindowsMobile\wmdHost.exe C:\Windows\WindowsMobile\wmdsyncman.dll That would be my first step. -JasperM |
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Steve Spiller [MSFT] wrote at: 2007-02-12 00:53:59
Windows Mobile Device Center does not open? | |||
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Hi, Can you follow the instructions here to enable debug logs, try to open WMDC, then mail the logs to me? Hopefully we can find what's causing the problem there. http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm -- Thanks, Steve This posting is provided "AS IS" with no warranties, and confers no rights. "PJPG" wrote: Thanks, I've tried with my firewall disabled and it still doesn't open. "JasperM" wrote: On Feb 12, 7:11 am, PJPG <P....RemoveThis (~=~) discussions.microsoft.com wrote: Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, ...pjpg WMDC, I believe, should automatically start when you attached a mobile device. If it is not starting, it might be benficial to begin troubleshooting with the firewall settings. This can cause WMDC to not open properly. You will need all of the classic ActiveSync ports open. Outgoing UDP 5679 - Handshake Incoming TCP 990 - RAPI 999 - Status 5721 - DTPT Provides Network access to device connected through WMDC 5678/5679 - Legacy Replication 26675 - AirSync And the processes: C:\Windows\WindowsMobile\wmdc.exe C:\Windows\WindowsMobile\wmdHost.exe C:\Windows\WindowsMobile\wmdsyncman.dll That would be my first step. -JasperM |
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Ako wrote at: 2007-02-12 02:13:00
Windows Mobile Device Center does not open? | |||
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As posted in an earlier thread, I can not get WMDC to work with my Cingular 3125. It worked once and all I get now is connected and a syn error that "ActiveSyn encountered a problem with the desktop." No, I have only WMDC and the Vista was installed by the factory when the pc showed up last week. The pc came with NIX 2007. I have all the files you named marked as "allowed" which I think means they can use any port. Does that cover the bases that you suggest in your response here? "JasperM" <jasper.morse RemoveThis (~=~) gmail.com wrote in message news:1171297994.263647.84860 (~=~) j27g2000cwj.googlegroups.com... On Feb 12, 7:11 am, PJPG <P... RemoveThis (~=~) discussions.microsoft.com wrote: Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, ...pjpg WMDC, I believe, should automatically start when you attached a mobile device. If it is not starting, it might be benficial to begin troubleshooting with the firewall settings. This can cause WMDC to not open properly. You will need all of the classic ActiveSync ports open. Outgoing UDP 5679 - Handshake Incoming TCP 990 - RAPI 999 - Status 5721 - DTPT Provides Network access to device connected through WMDC 5678/5679 - Legacy Replication 26675 - AirSync And the processes: C:\Windows\WindowsMobile\wmdc.exe C:\Windows\WindowsMobile\wmdHost.exe C:\Windows\WindowsMobile\wmdsyncman.dll That would be my first step. -JasperM |
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PJPG wrote at: 2007-02-12 02:57:00
Windows Mobile Device Center does not open? | |||
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While I almost sent you wmsetup.log by mistake, no log files were created. I rebooted and waited for the system to quiet before connecting my i730. I did get the ‘autoplay’ box and selected Open device to share files. I clicked on Windows Mobile Device Center in my start list and in the control panel. I did not find either log file in my %TEMP% directory. In the \windows\windowsmobile directory I see those two files listed as 'XML Configuration File (.config)' Sound correct? "Steve Spiller [MSFT]" wrote: Hi, Can you follow the instructions here to enable debug logs, try to open WMDC, then mail the logs to me? Hopefully we can find what's causing the problem there. http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm -- Thanks, Steve This posting is provided "AS IS" with no warranties, and confers no rights. "PJPG" wrote: Thanks, I've tried with my firewall disabled and it still doesn't open. "JasperM" wrote: On Feb 12, 7:11 am, PJPG <P....TakeThisOut (~=~) discussions.microsoft.com wrote: Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, ...pjpg WMDC, I believe, should automatically start when you attached a mobile device. If it is not starting, it might be benficial to begin troubleshooting with the firewall settings. This can cause WMDC to not open properly. You will need all of the classic ActiveSync ports open. Outgoing UDP 5679 - Handshake Incoming TCP 990 - RAPI 999 - Status 5721 - DTPT Provides Network access to device connected through WMDC 5678/5679 - Legacy Replication 26675 - AirSync And the processes: C:\Windows\WindowsMobile\wmdc.exe C:\Windows\WindowsMobile\wmdHost.exe C:\Windows\WindowsMobile\wmdsyncman.dll That would be my first step. -JasperM |
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Steve Spiller [MSFT] wrote at: 2007-02-12 03:26:00
Windows Mobile Device Center does not open? | |||
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Hmm... that makes it sound like the device isn't connecting to the desktop at all. When you plug it in, do you get the 'usb device connected' ding? Do you see any new nodes show up in the Device Manager? Are there any events in the Event Log from Rapimgr or Wcescomm? -- Thanks, Steve This posting is provided "AS IS" with no warranties, and confers no rights. "PJPG" wrote: While I almost sent you wmsetup.log by mistake, no log files were created. I rebooted and waited for the system to quiet before connecting my i730. I did get the ‘autoplay’ box and selected Open device to share files. I clicked on Windows Mobile Device Center in my start list and in the control panel. I did not find either log file in my %TEMP% directory. In the \windows\windowsmobile directory I see those two files listed as 'XML Configuration File (.config)' Sound correct? "Steve Spiller [MSFT]" wrote: Hi, Can you follow the instructions here to enable debug logs, try to open WMDC, then mail the logs to me? Hopefully we can find what's causing the problem there. http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm -- Thanks, Steve This posting is provided "AS IS" with no warranties, and confers no rights. "PJPG" wrote: Thanks, I've tried with my firewall disabled and it still doesn't open. "JasperM" wrote: On Feb 12, 7:11 am, PJPG <P... DeleteThis (~=~) discussions.microsoft.com wrote: Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, ...pjpg WMDC, I believe, should automatically start when you attached a mobile device. If it is not starting, it might be benficial to begin troubleshooting with the firewall settings. This can cause WMDC to not open properly. You will need all of the classic ActiveSync ports open. Outgoing UDP 5679 - Handshake Incoming TCP 990 - RAPI 999 - Status 5721 - DTPT Provides Network access to device connected through WMDC 5678/5679 - Legacy Replication 26675 - AirSync And the processes: C:\Windows\WindowsMobile\wmdc.exe C:\Windows\WindowsMobile\wmdHost.exe C:\Windows\WindowsMobile\wmdsyncman.dll That would be my first step. -JasperM |
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PJPG wrote at: 2007-02-12 03:43:59
Windows Mobile Device Center does not open? | |||
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Bing-Bing-Bing on the phone and Bing from the PC? Yes, I hear that. On the i730 I see the double arrows appear at the top of the today screen. On the i703 I see ActiveSync go from Connecting to Connected. WM_griffin appears in My Computer In Device Manager, Portable Devices / Windows Mobile device appears. During the install, I (believe I) saw three UMBus Enumerators installed and a UMBus Root Bus Enumerator get created. Your computer was successfully assigned an address from the network, and it can now connect to other computers. Log file shows entries like: The system detected that network adapter Samsung i730 was connected to the network, and has initiated normal operation. The browser has forced an election on network \Device\NetBT_Tcpip_{1AA2B97C-2879-4419-BE00-C07C501E8CCD} because a master browser was stopped. Looking specifically for RAPIMGR I see Windows Mobile legacy device connectivity service started. Looking specifically for WcesComm I see: Windows Mobile legacy device connectivity service started. Thanks for your help! ....pjpg "Steve Spiller [MSFT]" wrote: Hmm... that makes it sound like the device isn't connecting to the desktop at all. When you plug it in, do you get the 'usb device connected' ding? Do you see any new nodes show up in the Device Manager? Are there any events in the Event Log from Rapimgr or Wcescomm? -- Thanks, Steve This posting is provided "AS IS" with no warranties, and confers no rights. "PJPG" wrote: While I almost sent you wmsetup.log by mistake, no log files were created. I rebooted and waited for the system to quiet before connecting my i730. I did get the ‘autoplay’ box and selected Open device to share files. I clicked on Windows Mobile Device Center in my start list and in the control panel. I did not find either log file in my %TEMP% directory. In the \windows\windowsmobile directory I see those two files listed as 'XML Configuration File (.config)' Sound correct? "Steve Spiller [MSFT]" wrote: Hi, Can you follow the instructions here to enable debug logs, try to open WMDC, then mail the logs to me? Hopefully we can find what's causing the problem there. http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm -- Thanks, Steve This posting is provided "AS IS" with no warranties, and confers no rights. "PJPG" wrote: Thanks, I've tried with my firewall disabled and it still doesn't open. "JasperM" wrote: On Feb 12, 7:11 am, PJPG <P....TakeThisOut (~=~) discussions.microsoft.com wrote: Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, ...pjpg WMDC, I believe, should automatically start when you attached a mobile device. If it is not starting, it might be benficial to begin troubleshooting with the firewall settings. This can cause WMDC to not open properly. You will need all of the classic ActiveSync ports open. Outgoing UDP 5679 - Handshake Incoming TCP 990 - RAPI 999 - Status 5721 - DTPT Provides Network access to device connected through WMDC 5678/5679 - Legacy Replication 26675 - AirSync And the processes: C:\Windows\WindowsMobile\wmdc.exe C:\Windows\WindowsMobile\wmdHost.exe C:\Windows\WindowsMobile\wmdsyncman.dll That would be my first step. -JasperM |
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Brian Richards wrote at: 2007-02-12 04:08:00
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I'm sort of glad I'm not the only one with this problem becasue now I think maybe I'm not going crazy. I posted about this last week. Decvice connects fine, but the WMDC program doesn't do anything. Can't be open ever under any circumstances. No amount of reinstalls helps. Although, the bad news is that two MS techs were trying to help me with this, but no luck. "PJPG" <PJPG RemoveThis (~=~) discussions.microsoft.com wrote in message news:8A81D246-072E-4729-A097-FBB9FBB6C708 (~=~) microsoft.com... Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, …pjpg |
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PJPG wrote at: 2007-02-12 04:25:59
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If I remember right, it was in your thread that I read that Windows Device Manager Center should open even if there is not a device. My gut tells me that this is a COM issue. (Of course I have no actual facts that might hinder the free flow of the imagination). Was Vista the first OS to use Local Service? I was surprised to see that in the services tab. I’m also wondering why both RAPIMGR and WcesComm services both use the same command string. Oh well, so many questions --- makes for a great learning opportunity. "Brian Richards" wrote: I'm sort of glad I'm not the only one with this problem becasue now I think maybe I'm not going crazy. I posted about this last week. Decvice connects fine, but the WMDC program doesn't do anything. Can't be open ever under any circumstances. No amount of reinstalls helps. Although, the bad news is that two MS techs were trying to help me with this, but no luck. "PJPG" <PJPG.DeleteThis (~=~) discussions.microsoft.com wrote in message news:8A81D246-072E-4729-A097-FBB9FBB6C708 (~=~) microsoft.com... Since I've read elsewhere that the Windows Mobile Device Center should open even if there are no devices, how do you trouble shoot it when it does not? Thanks, …pjpg |
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